Its always recommended changing your password after successfully logging into the web app for the very first time. The password should be strong, easy for your to remember, and conform to the recommended format.

1. Changing the password

To change your password, click on the profile/account icon on the top right part of the page and select “change password”.

In the field “Enter old password”, enter the current password.

Enter your new password, following the guidelines set, and confirm it in the relevant field before saving.

2. Refreshing the web app

Sometimes the pages being viewed might be outdated or are not updating as per the filters applied. On the other hand, a new/improved version of the WebApp may have been released or changes might have been done to the users, access rights, reports, lists, etc. Therefore, users have to refresh the web app so that these changes can be reflected.

Refreshing the application is done by clicking on the refresh icon(round arrow) at the top right of the web app screen.