As a WebApp user you can share feedback easily with Optimetriks directly through the WebApp, follow the below procedure;

  • Login to the WebApp

  • Click on “Give us feedback” at the top right next to the language change box

  • Click on the type of feedback that you what to give:

    • Issues - Report an issue that you had

    • Idea - Give an idea

    • Other - Click on it to give feedback that isn’t an issue or an idea

  • Write in the Issue, Idea, or other feedback that you had on the box provided then capture a screenshot and send it.

  • Note that below information must be provided when reporting an issue:

    • A detailed description of the issue: how we can reproduce the issue

    • Details of the user(s) experiencing the issue

    • Screenshots or videos related to the issue

  • Our support team will get back to you regarding your feedback as they will receive your feedback.